American Airlines crew to passengers: You must urinate in a bag

This is the beginning of a Hawaiian vacation most of the 187 passengers on American Airlines Flight 663 from Phoenix to Kona yesterday won’t forget. The Big Island of Hawaii, now known as Hawaii Island, continues to have issues for tourism. After the volcanic air made breathing difficult on the Island of Hawaii and after National Park closed because of lava threatening roads, now American Airlines added to a problem for 187 on their Phoenix to Kona non-stop flight yesterday.

The flight took off at Sky Harbor Airport in Phoenix at 10:45 am and was supposed to land at 2:19 pm Hawaii Time in Kona.

Making aircraft as uncomfortable as possible, taking toilets out and putting more seats on the plane, this American Airlines Boeing 757 on AA 663 turned into a horror flight for passengers having to use a toilet. All toilets on this plane were closed.

The Boeing 757 is a mid-sized, narrow-body twin-engine jet airliner that was designed and built by Boeing Commercial Airplanes. It is the manufacturer’s largest single-aisle passenger aircraft and was produced from 1981 to 2004.

American Airlines configuration:

Class Seat count Seat pitch Seat width Wi-Fi Entertainment Power
First 12 38 – 39″ 20.5″ available Overhead screen available
Main Cabin Extra 38 35″, bulkhead, exit rows 17 – 17.1″ available Overhead screen available
Main Cabin 138 31 – 32″ 17 – 17.1″ available Overhead screen available

Here is what American Airlines said: “At American, lavatories must be working properly prior to departure. If an American flight is in the air, and all lavatories become inoperative, the flight will divert to the nearest suitable airport in order for maintenance to rectify the situation. Due to the location of the aircraft, the flight continued to its intended destination.”


There is no place to land when halfway on a 6-hour flight over the Pacific Ocean. A passenger was told by a flight attendant caught on video to use a plastic bag.

American Airlines offered 30,000 miles to passengers on this flight and apologized to all customers on this flight of urges.

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