Following the death of an 80-year-old man who suffered a cardiac arrest after waiting for wheelchair assistance, India’s aviation safety regulator has fined an Indian airline, Air India, 3 million ( approximately USD 36, 202.57 ).
After Babu Patel, who had pre-booked wheelchair assistance upon arrival at Mumbai airport from New York, was forced to wait due to “heavy demand,” the Directorate General of Civil Aviation ( DGCA ) took action against the airline, Air India.
While his wife was given a scooter, Mr. Patel apparently chose to walk alongside her more than delay. He later died at a nearby hospital after collapsing on the way to multiculturalism.
The National Human Rights Commission demanded payment for the home and a thorough report from the aviation regulators following the incident. The DGCA determined that Air India disregarded rules for individuals with limited flexibility and did not take any legal action against the employed personnel. They also pointed out that the airline did n’t take any proactive steps to stop similar incidents.
The controller has issued an advisory to all flights to make sure chairs are accessible for passengers. In response to the great, Air India stated that they are “in regular contact with the family members” and that it has reiterated their policy of providing chair assistance upon request.
This tragedy comes at the heels of another new discussion involving Air India, where a customer claimed to be served non-vegetarian food despite asking for a vegetarian meal.
Both incidents have been reported and are being addressed by the airport. SOURCE: eTurboNews | eTN: Air India’s Carelessness Kills One Rider
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