Turkish Airlines informs US Passengers on VISA stop

Travel on Turkish Airlines, but don’t leave the airport in Istanbul.This is a new reality Star Alliance member Turkish Airlines passengers have to deal with overnight.

After both the US and Turkish government stopped issuing visas to each others citizens overnight the Turkish National Carrier issued this notice to current passengers.

Turkish Airlines operates numerous flights to the United States. Many passengers use Istanbul as a transit point.

TK announcement:

Announcement regarding the ticket changes and refunds for Turkey-USA and USA-Turkey flights;

Dear Passengers,

Due to the recent developments, some changes have been made on Turkey-USA and USA-Turkey visa application processes. These changes do not affect passengers transferring to connecting flights in Istanbul.

Excluding passengers transferring to connecting flights in Istanbul; for all passengers holding Turkish passports flying to the USA between October 12th, 2017 and October 31st, 2017, and all passengers holding American passports flying to Turkey between October 9th, 2017 and October 31st, 2017 on Turkish Airlines and AnadoluJet flights, with tickets issued on or before October 9th, 2017, the following procedure can be carried out till October 31st, 2017:

For Turkish passport holding passengers:

1) Reservation changes can be made free of charge.

2) Refund requests:

  1. a) Refunds can be issued for tickets which have not been used.
  2. b) On tickets which have been partially used, a refund for the unused portion of the ticket can be    issued.

3) Extension of ticket validity:

The validity of tickets can be extended to October 31st, 2017 (inclusive) without paying any price difference or penalty.

4) These implementations are applied to only Turkish Airlines and AnadoluJet flights.

For American passport holding passengers;

1) Reservation and route changes can be made free of charge.

2 Refund requests:

  1. a) Refunds can be issued for tickets which have not been used.
  2. b) On tickets which have been partially used, a refund for the unused portion of the ticket can be issued.

3) Extension of ticket validity:


The validity of tickets can be extended to October 31st, 2017 (inclusive) without paying any price difference or penalty.

4) These implementations are applied to only Turkish Airlines and AnadoluJet flights.