Embarrassed at the reactions that went viral on social media which took to poking fun at Ugandans came the veiled statement whereby, while rebuking the errant passenger, the airline also suggested adding the local delicacy Nsenene (long-horned grasshoppers) on their menu for regional and international flights.
“We have picked lessons from the incident. Some of our customers enjoy Nsenene,” an airline statement read. “We are considering adding Nsenene, a local Ugandan delicacy, on our menu for regional and international flights on request. This addition of Nsenene shall bring the Ugandan culture to the world. The move will boost tourism marketing and the livelihood of people in the grasshopper value chain going forward.”
Uganda Airlines, however, warned against reoccurrences of such conduct onboard, warning that exposing passengers to such unruly market experience onboard shall result in the passenger being offloaded without further consideration.
The Uganda Airlines Public Relations Manager, Shakira Rahim, said in a televised interview on NTV that the airline shall question the said passenger upon his return to send a signal to passengers who conduct themselves in a unpalatable manner onboard. She defended the crew whom she said had tried to refrain the gentleman to give room for embarking passengers. “You can never do that on an international flight, because there are passengers onboard who are going to continue their journey elsewhere. Food that has not gone through our standard and quality checks is not allowed onboard; that is the issue, and that is the standard,” Rahim said.
Commenting on the same, Public Affairs Manager of the Uganda Civil Aviation Authority, Vianney Lugya, said: “Grasshoppers are not among the list of prohibited items. It is, therefore, not a security matter that grasshoppers ended up on an aircraft. The only issue to be looked into is how the passenger conducted themselves on an aircraft. The only circumstance that is looked into is if the country where the aircraft is proceeding to prohibits that item.”
A furious Minister of Works and Transport, General Katumba Wamala, under whose docket the airline falls, did not mince his words at cracking the whip by ordering disciplinary action on the staff who were on duty at the time of the incident. Wamala tweeted: “About the video making rounds on social media of someone vending Nsenene aboard @UG_Airlines, I have spoken to the leadership of the airline to take action against the staff who were in charge when this happened.” General Wamala has presided over the airline since his appointment in 2019, and the last thing he would tolerate is blemish on the airline.
eTN has since learned that Paul Mubiru, the trader in question, despite making a public apology, has been arrested when immigration officers at the arrivals section at Entebbe International Airport swung into action upon his return from Dubai today, November 19,, 2021 at 11:49 am. He was detained at the airport police station and is awaiting charges. Kampala City Traders Association (KACITA), to which he belongs, has also weighed in on the matter by vowing to punish Mubiru who is also a purchasing agent on behalf of several city traders.
For some, Mubiru may be seen as a hero judging by the passengers – mainly Ugandan traders that ply the Dubai route for trade – including a couple of Chinese passengers who partook in purchasing the delicacy. To others, he is a villain worthy of contempt for embarrassing the nation. To them, such manners are a preside of ground passengers on public buses where preaching and trading in items
from soft drinks, remedies for potency, hypertension, and diabetes all in one, are commonly dispensed by traditional or self-proclaimed doctors with no inhibitions whatsoever.
Mubiru may well be vindicated by history if the airline makes good on their promise to add those delicious critters to their inflight specials.
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This development brings to an end the protracted 5-phased certification process that saw the carrier’s pair of A330s grounded in Entebbe.The airline now can switch between the CRJ-900 and the higher capacity A330 on services, depending on passenger and cargo demand.A330s will be used on services to London, Dubai, Mumbai, and Guangzhou once Uganda gets off the COVID-19 red list.
The Acting Director General of UCAA, Fred Bamwesigye, applauded the team upon the successful completion of the process of adding the Airbus to the Mitsubishi CRJ 900 on the AOC during the handover ceremony held in Entebbe.
The last phase of the 5-stage certification process followed a flight from Entebbe, Uganda, to Johannesburg, South Africa, when senior training captain Francis Barros and senior training captain Pete Thomase landed the Airbus #A330-800 series Neo on August 12, 2021, at OR Tambo International Airport.
The development brings to an end the protracted 5-phased certification process that saw the carrier’s pair of A330s grounded in Entebbe, pending the AOC since the airline completed the national carrier’s order of the second of 2 A330s in February from manufacturer Airbus pending the AOC.
It now gives the airline the flexibility to switch between the CRJ-900 and the higher capacity A330 on services, depending on passenger and cargo demand.
According to Uganda Airlines Acting CEO, Jennifer Bamuturaki, the A330s will be used on services to London, Dubai, Mumbai, and Guangzhou once Uganda gets off the COVID-19 red list in destination countries. The continuing restrictions on travel from Uganda have seen the planned service to Dubai slip by a month to October, while that to London has now been moved to early 2022.
London, Mumbai, and Guangzhou are among the top unserved point-to-point routes from Entebbe according to statistics from 2019. The Entebbe-London route had 84,000 round-trip passengers during the year, followed by Mumbai at 42,000 and Guangzhou at 29,000. That would represent a daily load of 230 passengers between Entebbe and London – 115 to Mumbai and 79 to Guangzhou.
In Uganda, from January 3, 2020, to today, August 24, 2021, there have been 118,673 confirmed cases of COVID-19 with 2,960 deaths, reported to the World Health Organization (WHO). As of August 23, 2021, a total of 1,163,451 vaccine doses have been administered.
#rebuildingtravel
Uganda’s Ministry of Internal Affairs has directed that all visa applications must be made and paid for online.The directive was issued and signed off by Major General Apollo Kasita-Gowa the Director of Directorate of Citizenship and Immigration Control.Only travelers with approved visas having applied online will be granted entry into the country.
Following the forty-two day lockdown directive issued by His Excellency President Yoweri K Museveni in his latest address to the nation on the COVID-19 spike late last month, Uganda’s Ministry of Internal Affairs has since directed that all visa applications must be made and paid for online and not on arrival.
The directive was issued and signed off by Major General Apollo Kasita-Gowa the Director of Directorate of Citizenship and Immigration Control (DCIC) on 23rd June,2021.
It reads in part “…in implementing their mandate of controlling, regulating and facilitating movements in and out of the within the 42-day lockdown has directed that visa applications are made online at https://visas.immigration.go.ug/ as opposed to visa on arrival.”
The Directorate has further directed that:
Only travelers with approved visas having applied online will be granted entry into the countryAirline operators are to carry only passengers with pre-approved visas for visa prone countries. Failure to comply, the necessary fine will applyAll inland transit passengers will be cleared to proceedAll travelers coming in and going out of the country are required to have travel documents and other evidence to support their travelAll other online applications and renewals for immigration facilities that are Entry, Work Permits, Special Passes, Dependant Passes and Certificate of Residence can still be applied for online
Online applicants will receive an approved notification which they must print and travel with as travel authorization.
Further notice was seen by ETN from by Aeronautical Information Service of the Civil Aviation Authority confirming that in addition to airlines permitted to carry only travelers with approved and authorized visas returning residents with valid resident facility (entry/work permits , passes or certificate of residence shall bepermitted. The notice excludes nationals of countries that are exempt listed on the immigration website. The directive is effective from July 3 to July 31,2021.
However the online visa application has not been without its shortcomings. Some applicants had not received confirmation and some tour operators complained that their frantic clients were already in transit by the time of the directive.
This prompted the Association of Uganda Tour Operators (AUTO) Board led by Civy Tumusiime to engage with the DCIC who resolved the matter by availing a dedicated line to immigration officer to clear stranded tourists.
Following the surge of COVID-19 cases taking place in India, Uganda has stopped all travel to and from the country.Fly Emirates and Kenya Airways which fly out of Entebbe International Airport in Uganda announced similar measures.Regardless of the route, all travelers who may have been in India or traveled through India in the last 14 days shall not be allowed into Uganda.
This was announced over the weekend by the Honorable Minister of Health (MOH), Dr. Jane Ruth Aceng, following the first recorded case of the India strain of the coronavirus.
Earlier in the week, Fly Emirates and Kenya Airways which fly out of Entebbe International Airport, had announced similar measures following related concerns last week.
“Further to the existing COVID-19 control measures, all travelers and passengers originating from India shall not be allowed into Uganda starting at midnight of May 1, 2021,” she said.
This is regardless of the route of travel. In addition, all travelers who may have been in India or traveled through India in the last 14 days regardless of route taken shall not be allowed into Uganda.
Uganda Civil Aviation Authority (UCAA) has reviewed COVID-19 Standard Operating Procedures (SOP’s) following the increase in passenger traffic accessing the Entebbe International Airport since its October 1 reopening after the lockdown from late March 2020.
The notice issued by Management contains the following directives:
Effective December 2020, departing and arriving passengers will only be dropped and picked from the airport by at most two people including the driver of the vehicle in order to avoid unnecessary crowding at the airport.
Continue reading Uganda Civil Aviation Authority updates COVID-19 Standard Operating Procedures at eTurboNews | Trends | Travel News Online.
Uganda Airlines took delivery of the first of 2 brand-new Airbus A330-800 neo. The aircraft captained by Capt. Michael Etyang touched down at Entebbbe International Airport on December 22, 2020, at 10:30 am to a water salute. Receiving the aircraft was Uganda’s President HE Gen. Yoweri Kaguta Museveni who cautioned the airline against corruption. Ahead […]
- eTurboNews | Trends | Travel News Online
Ugandan aviation police and the Entebbe airport health team arrested 23 travelers for forging COVID- 19 test results. Detained passengers include Ugandans and foreigners who are currently detained at Entebbe International Airport before they will be charged in court. Announcing the arrests on local stations, Kampala Metropolitan Police spokesperson Patrick Onyango said: “We have been receiving […]
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Ahead of the resumption of all scheduled and non-scheduled passenger flights in and out of Entebbe on 1st October, 2020 due to the COVID-19 pandemic, The Government of the Republic of Uganda issued directives regarding the resumption of international flights. They were contained in a letter signed off by Fred Bamwesigye Ag. Director-General, the Uganda […]
- eTurboNews | Trends | Travel News
Ugandairlines commercial flights launch date has been postponed to August and not July as earlier planned. This was announced midweek...
This flight marked the first international route for the national carrier since the airline was revamped in 2018.The inaugural flight to Dubai had been delayed by the COVID-19 pandemic.Uganda President, HE Yoweri T. Kaguta Museveni, was among the heads of state present to launch the Uganda pavilion at Expo Dubai 2020.
The 289 capacity Airbus Neo A 300-800 series took to the skies at approximately 12:18 pm with 76 passengers on board including the Minister of Tourism Wildlife and Antiquities, Honorable Tom Butime, marking the first international route for the national carrier since the airline was revamped in 2018. The flight was flagged off by the Minister of State for Works and Transport, Honorable Fred Byamukama, who acknowledged that the inaugural flight to Dubai had been delayed by the COVID-19 pandemic.
On touchdown at Dubai International Airport, Dubai Airports Deputy CEO, Jamal Al Hai, welcomed the Uganda delegation including Honorable Tom Butime; Uganda Airlines Acting CEO, Jennifer Bamuturaki; Abdalla Hassan Al Shamsi, Ambassador of the UAE in Uganda; and Zaake Wanume Kibedi, Ambassador of Uganda to UAE.
Uganda’s President, HE Yoweri T. Kaguta Museveni, was among the heads of state present to launch the Uganda pavilion. While officiating at the opening ceremony of the Uganda National Day during his message to the world, was that Uganda is ripe for investment, ready for profit-driven business, and the time is right now. Meeting Ugandans living in the UAE, the President pledged that the Government of Uganda will make a considerable financial investment in them through their SACCO (Savings and Credit Cooperative Organization) to assist them in accessing loans or Ugandans in distress. There are 40,000 Ugandans living in the UAE engaged in trade in agro-based products including avocado, pineapples, coffee, cocoa, dairy products, tea, and precious metals increasing from US$300 million in 2009 to US$1.85 billion in 2020. There are also several Ugandans in employment in hospitality, security, skilled, and house help labor.
Reaffirming the President’s message, the Chief Executive Officer of the Uganda Investment Authority, Bob Mukiza, said: “Today we surpassed our expectations. We came to Dubai Expo 2020 to show that Uganda is ready for business, to come to Uganda as an investor, and we hand hold you through that process. We have signed over 600 million worth of deals, and we intend to sign over 4 billion worth of deals. What this means for Uganda is that it is not jobs per se that provides the minimum wage, but we have to provide skills for the industrialists who are coming to hit the ground running.”
On the tourism fold, Lilly Ajarova was ramping up business at the Uganda pavilion met with Mr. Fahim Jalali, the Chief Business Officer of Jet Class, a Dubai based aviation company, and the Vice President of Emirates Holidays, the tour operator arm of Emirates Airlines, among other appointments. Also representing the tourism and hospitality sector were Susan Muhwezi, Chair of the Uganda Hotel Owners Association (UHOA); Lydia Nandudu from Nkuringo Safaris; and from Uganda Tourism Board, Sandra Natukunda PRO, Daniel Irunga, and Herman Olimi who were managing the tourism stand.
Uganda Export Promotion Boards CEO, Elly Twineyo Kamugisha, was on hand to showcase an interactive touchscreen display of birds, apes, and primates of Uganda at the Uganda pavilion.
On the sidelines of Expo Dubai 2020 was the Tourism, Trade and Investment Forum held on October 5 that featured business-to-business (B2B) and business-to-government (B2G) networking and a panel of eminent women including among others Uganda’s Veterinary Dr. Gladys Kalema Zikusooka, Director CTPH (Conservation Through Public Health), and Gorilla Coffee Brand lending their voices to the climate change session on October 4 themed “Mother Nature’s First Defenders: Women Leading the Fight to Save our Planet.”
Representing Uganda Airlines at the expo, Acting CEO Jennifer Bamuturaki said, “…the flight is a step in the right direction for trade between the two countries.” She added that the Crane (as the aircraft is named) that flies to Dubai today is a three class with Business, Premium economy, and Economy class.
The airline will start with 3 weekly flights to Dubai, with days and times carefully selected to match travelers’ convenience and connectivity. This route presents cheaper Dubai flights for Ugandans and also puts Uganda Airlines in direct competition with other airlines including FlyDubai, Emirates, and Ethiopian Airways. Dubai routing is the latest addition to Nairobi, Mombasa, Kilimanjaro, Dar es Salaam, Zanzibar, Mogadishu, Bujumbura, and Juba out of Entebbe.
UAE is also a popular destination for Ugandan middle-class couples, incentive groups, the business community, and families who wish to enjoy the splendor of man-made attractions, like Ferrari World, shopping, the Burj Khalifa cruises, Atlantis, Palm islands, and Formula One with less visa hassle compared to destinations offering similar attractions within only 4 hours by direct flight.
#rebuildingtravel
Uganda’s Ministry of Internal Affairs has directed that all visa applications must be made and paid for online.The directive was issued and signed off by Major General Apollo Kasita-Gowa the Director of Directorate of Citizenship and Immigration Control.Only travelers with approved visas having applied online will be granted entry into the country.
Following the forty-two day lockdown directive issued by His Excellency President Yoweri K Museveni in his latest address to the nation on the COVID-19 spike late last month, Uganda’s Ministry of Internal Affairs has since directed that all visa applications must be made and paid for online and not on arrival.
The directive was issued and signed off by Major General Apollo Kasita-Gowa the Director of Directorate of Citizenship and Immigration Control (DCIC) on 23rd June,2021.
It reads in part “…in implementing their mandate of controlling, regulating and facilitating movements in and out of the within the 42-day lockdown has directed that visa applications are made online at https://visas.immigration.go.ug/ as opposed to visa on arrival.”
The Directorate has further directed that:
Only travelers with approved visas having applied online will be granted entry into the countryAirline operators are to carry only passengers with pre-approved visas for visa prone countries. Failure to comply, the necessary fine will applyAll inland transit passengers will be cleared to proceedAll travelers coming in and going out of the country are required to have travel documents and other evidence to support their travelAll other online applications and renewals for immigration facilities that are Entry, Work Permits, Special Passes, Dependant Passes and Certificate of Residence can still be applied for online
Online applicants will receive an approved notification which they must print and travel with as travel authorization.
Further notice was seen by ETN from by Aeronautical Information Service of the Civil Aviation Authority confirming that in addition to airlines permitted to carry only travelers with approved and authorized visas returning residents with valid resident facility (entry/work permits , passes or certificate of residence shall bepermitted. The notice excludes nationals of countries that are exempt listed on the immigration website. The directive is effective from July 3 to July 31,2021.
However the online visa application has not been without its shortcomings. Some applicants had not received confirmation and some tour operators complained that their frantic clients were already in transit by the time of the directive.
This prompted the Association of Uganda Tour Operators (AUTO) Board led by Civy Tumusiime to engage with the DCIC who resolved the matter by availing a dedicated line to immigration officer to clear stranded tourists.
It has been 20 years since the airline’s last flight, which was to the South Africa, before it was originally liquidated in 2001.The South African High Commissioner to Uganda, Her Excellency Ms. Lulu Xingwana, flagged the maiden flight in Entebbe.The aircraft, a Mitsubishi CRJ 900, was welcomed with the traditional water salute.
Speaking at the launch, Xingwana urged Ugandans to explore more investment opportunities in South Africa other than tourism and that South Africans reciprocate now that a direct flight has been established that everyone has been waiting for, for quite some time, she said.
On board the flight were Head of Public Service and Secretary to The Cabinet, Dr. John Mitala; Permanent Secretary, Ministry of Transport, Waiswa Bageya; The High Commissioner of Uganda to South Africa, Her Excellency Barbara Nekesa; stakeholders in the travel and tourism industry; and the media.
Nekesa echoed the words of her counterpart saying that there are a number of Ugandans who have been doing a lot of business and working in Entebbe and South Africa, and this is a sigh of relief which will go a long way to help them reach each other’s capitals in record time.
Several South African companies have invested in Uganda in the last 20 years including MTN Mobile Telecom Network, Game Stores, Shoprite Supermarket, and Eskom Power.
“We should have done 18 routes by now, but because of the COVID lockdown, we’ve been held back, so launching this route is in tandem with our business plan,” said Jennifer Banaturaki, Acting CEO, Uganda Airlines. She added that the airline is projecting June 30, 2021, for the Airbus Neo 300-800 series to be included on the Air Operators Certificate which shall then start flights to Dubai.
Uganda Airlines' targeted initial routes with the A330 are London, Dubai, Guangzhou and Mumbai
- eTurboNews | Trends | Travel News Online
Uganda Airlines took delivery of the first of 2 brand-new Airbus A330-800 neo. The aircraft captained by Capt. Michael Etyang touched down at Entebbbe International Airport on December 22, 2020, at 10:30 am to a water salute.
Receiving the aircraft was Uganda’s President HE Gen. Yoweri Kaguta Museveni who cautioned the airline against corruption.
Continue reading First Uganda Airlines Airbus 330-800 touches down in Entebbe at eTurboNews | Trends | Travel News Online.
Uganda Civil Aviation Authority (UCAA) has reviewed COVID-19 Standard Operating Procedures (SOP’s) following the increase in passenger traffic accessing the Entebbe International Airport since its October 1 reopening after the lockdown from late March 2020. The notice issued by Management contains the following directives: Effective December 2020, departing and arriving passengers will only be dropped and […]
- eTurboNews | Trends | Travel News Online
Ugandans got a glimpse of the first of the two Uganda Airlines A330neo aircraft – the A330-800 – being rolled out of the yard after branding in national colors. This was posted on the AirbusNeo330 facebook page prompting euphoric response on social media. A tweet on the official Uganda airlines page stated, “Soon General Wamala […]
- eTurboNews | Trends | Travel News
Plane crash in DRC: 23 dead and counting Goma is the capital of North Kivu province in the eastern Democratic...
First two Uganda Airlines’ long anticipated aircraft landed at Entebbe International Airport on Tuesday 23rd April 2019. Captained by all...