Switchfly’s “Disrupting Travel Disruptions: Airline IROP Management” industry brief puts bottom-line figures on IROP disruptions, while also discussing the soft costs such as ruined trips, social media backlash and brand damage. Figures Switchfly identified that have a negative impact on airlines include: One in three cancelled flights in the US were due to IROP in […]
Click to read the full article Disrupting Travel Disruptions: Airline IROP Management
