Lufthansa will be offering a special long-term service on flights from Munich to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg, which will make long waits before take-off a thing of the past. On weekdays between 6 and 8:30 a.m. and between 4 and 6:30 p.m., there will be a dedicated access to security checks, with departure gates nearby and shorter boarding times on so-called “racetracks”.
The key requirement is that passengers only have one item of hand luggage. “After a successful trial period, the results are clear: the time savings were very noticeable for our passengers. In a survey, the majority of passengers state that the start of their journey was much more comfortable and that they are spending less time waiting at the airport,” says Wilken Bormann, CEO Hub Munich.
The service at a glance
Fast lane thanks to a dedicated access to security checks
For all departures to Düsseldorf, Berlin/Tegel, Frankfurt and Hamburg, passengers at Terminal 2 have access to a dedicated security checkpoint. It is in operation on weekdays during the peak times between 6 and 8:30 a.m. and 4 and 6:30 p.m. and is open to Lufthansa passengers travelling with only one item of hand luggage. The signs pointing to the security checkpoint read “Smart Depart Fast Lane”.
Special departure gates
Get to the plane quickly after the security check: The location of the departure gates has also been optimized. They are at the center of Terminal 2 and are a short walk from the security checkpoint. The arrival gates at the destination airports are also close to the exits.
Shorter boarding times
Passengers travelling to the previously mentioned locations can arrive at the gate later: flights to the specified destinations have shorter boarding times. The times that are stated on the boarding pass apply.
