Air Canada reopens Calgary Maple Leaf Lounge with biosafety measures Aviation Feature, Aviation News

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Air Canada reopens Calgary Maple Leaf Lounge with biosafety measures


Air Canada today announced the re-opening of its Maple Leaf Lounge at YYC Calgary International Airport on October 15, 2020 with leading biosafety measures featuring enhanced new protocols for the well-being of customers and employees. With the aim to support local business, the Maple Leaf Lounge, open daily to eligible customers travelling on domestic flights, spotlights Calgary- and Canadian-based products.

“We are pleased to again
welcome eligible customers to our Maple Leaf Lounge at YYC Calgary
International Airport. We have extended our industry-leading biosafety measures
already in place at our lounges in Toronto and Vancouver to our Calgary
lounge, ensuring the safety of customers and employees alike. This includes
electrostatic spraying as part of our significantly enhanced cleaning
procedures for additional peace of mind, and new touchless processes, such as
the ability to order individually prepared as well as pre-packaged food
directly to your seat from your smartphone,” said Andrew
Yiu, Vice President, Product, at Air Canada.

“To mark the re-opening of
our Calgary Maple Leaf Lounge, we’re introducing a featured wine chosen by our
sommelier Veronique Rivest and her selections,
known as ‘Veronique’s Pick,’ will be rolled out across the lounge network going
forward. Her first pick is Cedar Creek Estate Chardonnay Okanagan Valley 2018,
from BC’s Okanagan Valley. Also new, customers now have meal options developed
by three of our panel of celebrated Canadian Chefs at the same lounge, Chef David Hawksworth, Chef Antonio
Park and Chef Jerome Ferrer, that pay
tribute to local ingredients and support local suppliers. We are also very
pleased to offer Calgary’s acclaimed Village Ice
Cream’s locally hand-made artisanal ice cream as a delightful treat for our
customers,” concluded Mr. Yiu.

“The re-opening of Air
Canada’s Calgary Maple Leaf Lounge is proof how we and our partners are
re-thinking these important spaces with industry-leading health and safety
measures. Together with our #FlyHealthyYYC airport program – which just
achieved ACI World Airport Health Accreditation – our passengers can be
confident from the moment they walk into YYC, go through security, come to the
Maple Leaf Lounge, and board their aircraft, that we and our partners have done
everything we can to make it a safe trip,” said Chris
Miles, Vice President, Operations and Infrastructure at The Calgary
Airport Authority.

Multi-layered Biosafety

Air Canada’s Maple Leaf Lounge experience incorporates
several multi-layered biosafety measures to enhance health and safety. Highlights
include: mandatory face coverings for customers and employees, plexiglass
partitions at welcome desks, pre-packaged food and a modified assisted beverage
service. As well, to better safeguard customers, attendants will continuously
clean lounge seating and restrooms, and enhanced cleaning measures include
using electrostatic units and medical grade disinfectants. The new lounge
services will also offer several touchless features, including presentation of
all reading materials in digital format through PressReader and our AC @
La Table menu ordering app that allows customers to order hot snacks directly
from their seat by simply scanning a QR code or tapping a NFC chip.

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Air Canada reopens Calgary Maple Leaf Lounge with biosafety measures
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