According to most recent business information, airports and airlines both saw an increase in their IT spending compared to the previous year, with calculated amounts of$ 10.8 billion and$ 34.50 billion, between.
Additionally, more than two-thirds of airport and airline Directors predict that IT spending will increase even more in 2024.
Importantly, flights increased their revenue for IT opportunities in 2022 and 2023 despite an increase in travel desire, demonstrating the crucial role that technology will play in determining the travel industry’s future.
The best investment priorities for aircraft CIOs, according to SITA’s Air Transport IT Insights report for 2023, include implementing biometric passenger travel, utilizing data to improve operating efficiencies, and embracing green solutions to maximize energy use and cut emissions.
More than 50 % of flights and flights will use IT solutions in 2023 to improve check-in, bag labelling, and boarding process efficiency. By 2026, 70 % of carriers are expected to implement biometric ID management, and 90 % of flights are actively investing in important initiatives or research and development related to biometrys. Biometric technology is being used more and more to reduce congestion.
CIOs are constantly looking for innovative solutions for operations alongside customer processing advancements in order to increase operational efficiency and reduce disruptions. CIOs aim to streamline procedures for both passengers and staff while maintaining operational effectiveness by incorporating IT solutions like business intelligence ( BI ), artificial intelligence, and data sharing.
With 73 % of airlines committing to significant programs, the aviation sector will invest the most in business intelligence ( BI ) over the next three years. Currently, the majority of airports and airlines gather and integrate data; to harness this data and produce insightful insights, they are now using generative artificial intelligence ( AI ) and machine learning. It makes sense that 97 % of airlines and 82 % of airports plan to invest in AI by 2026 given that most industry players view increasing operational efficiency through data utilization as a significant business challenge.
Flights and airports have learned valuable lessons from the overcrowding and problems experienced in the previous two years as customer demand for air traveling continues to rise, reaching levels beyond pre-pandemic figures in some areas. They can take up different stakeholders and find opportunities for improved performance and streamlined operations by utilizing cutting-edge information sharing and analysis tools. Real-time insights into property management and customer flow are made available by cutting-edge solutions like BI for traveler processing and overall airport management, enabling airports and airlines to quickly and jointly address any disruptions.
Smart IT to increase conservation
The market places a high priority on achieving important carbon reduction targets and abiding by emissions regulations. Sustainability is another top priority. Technology remedies that can significantly lower emissions are deliberately sought after by CIOs.
More than 90 % of flights are anticipated to use IT to improve flight activities and aircraft turn by 2026. More than half of them have now incorporated IT systems to optimize different flight features, including the taxiing, landing, and cruise phases of aircraft. Additionally, by 2026, nearly all airlines plan to have these IT solutions totally functional.
Creating and energy management systems are given priority by aircraft operators in order to fully understand pollution and find ways to reduce them. More than half of flights intend to implement energy management systems by 2026, making them the funding with the highest development rate among all aircraft conservation efforts.
Airlines and flights are taking necessary steps to reduce their carbon footprint in light of the target to achieve gross- zero CO2 emissions by 2050. To accurately track and improve energy consumption and pollution, they are embracing digital options.
Airlines and flights boost data systems spending, according to eTurboNews.eTN
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