Saudia will present its most recent digital initiatives at this prestigious event, launching a brand-new era in service excellence driven by cutting-edge artificial intelligence ( AI ) technologies and integrated connectivity solutions designed to enhance all guests ‘ travel experiences.
Finalizing arrangements have been made to welcome guests to Saudia have No. A02.
They are providing a user-friendly experience where they can explore a variety of online projects that are in line with Saudi Vision 2030’s objectives.
Features include the release of” Travel Companion,” an AI-powered virtual assistant designed to simplify booking procedures, flight planning, and place exploration and change the vacation experience. As the first aircraft in the Middle East region to pioneer this technologies, Saudia prides itself on giving passengers a firsthand look at its beta version.
Additionally, Saudia did showcase” GovClick,” an e-wallet service that makes it simple to issue government tickets and provide after-sales support through a integrated digital platform, with plans to grow to benefit both businesses and individuals.
Saudia’s dedication to improving procedures is demonstrated by the updated” AlFursan” loyalty program’s digital experience, which enables guests to easily manage rewards, monitor mileage activity, and improve membership levels with a single click.
Additionally, Saudia will present its” Guest Care,” offering customers quick and effective solutions that are customized to various operational scenarios, keeping customers informed of flight information and disruptions as soon as possible.
Saudia’s cooperation in this global meeting, which is a hub for leading activities across various sectors, was highlighted by Manal Alshehri, Vice President of Digital Transformation at Saudia Group. She emphasized the crucial responsibility that AI technologies play in enhancing visitor services and administrative processes.
Debate led by international experts will take place at the LEAP meeting, which will be held at Tahaluf Global, the Ministry of Communications and Information Technology, and the Saudi Federation for Cybersecurity, Programming and Drones, among others.
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