Customer service agents reach deal with Air Canada

Customer service agents reach deal with Air Canada 1

Unifor Local 2002, the union representing customer service agents in call centers and airports, customer journey management and customer relations representatives have reached a tentative agreement with Air Canada.

“Congratulations to the bargaining committee, who have worked tirelessly for more than a year to reach a fair deal for our hard-working members at Air Canada,” said Jerry Dias, Unifor National President. “Air Canada has seen its stock price increase by 950% since 2010 and our bargaining team ensured our members will share in that success.”
The tentative agreement will be presented to members for ratific

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