Japan Airlines (JAL) revealed upcoming plans to relocate services to Moscow Sheremetyevo International Airport. The carrier has operated flights from Tokyo to Moscow consecutively since 1967.
JAL announced a comprehensive business partnership with Aeroflot Russian Airlines (SU) in 2017. Aeroflot’s gateway hub is located at Sheremetyevo airport. Aeroflot has the largest network in Russia, allowing customers to conveniently travel to numerous destinations from Sheremetyevo airport.
Once the relocation is completed in 2020, JAL plans to start a codeshare partnership with Aeroflot, strengthening the relationship between the two carriers. Additionally, JAL will operate a new route between Tokyo Narita and Vladivostok during the summer schedule of 2020. This enables JAL continued contributions to the economic development and cultural exchange between Japan and Russia.
Easily accessible from Moscow’s city center, Sheremetyevo airport’s modern infrastructure provides a high level of service for passengers. Sheremetyevo airport has been recognized for its high level of customer service by ACI’s global Airport Service Quality (ASQ) program for 2018. 2018 saw Sheremetyevo named to the ACI Director General’s Roll of Excellence. This prestigious list features airports that have been ranked the best in the ACI’s ASQ customer service quality ratings at least five times within the last 10 years.
Skytrax assigned the top rating of 5 stars to Terminal B at Sheremetyevo airport. In 2019, Sheremetyevo is recognized as the best airport in the world according to the global analytical study conducted by British company Stasher.
