Pushing for better Canada air passenger rights

The state of air passenger rights in Canada is at a crucial tipping point. The Canadian government has invited the public to speak up and submit their thoughts about what passenger rights should look like in Canada by Tuesday, August 28, 2018.

Leading the charge to support stronger airline passenger protection regulations in Canada to offer legal certainty and improve conditions is flight compensation company, Airhelp. The company is encouraging both US and Canadian citizens to participate in this unique opportunity to decide on new airline regulations.

The goal is to see measures established in Canada similar to EC 261 – a European regulation stating that passengers who experience lengthy delays, cancellations, and other disruptive air travel scenarios such as denied boarding are entitled to cash for their inconvenience.

“The US and Canada are far behind other countries in terms of protecting travelers,” stated Christian Nielsen, Chief Legal Officer at AirHelp. “We’re happy to see change is on the horizon in Canada, and we hope the US government will follow suit and give US citizens a chance to choose air passenger regulations that will fully protect them while traveling.”

The US and Canada are lagging behind today’s standards for modern consumer rights. As the Canadian Transportation Agency (CTA) updates regulations, it is strongly recommended that new standards following the three simple principles below are implemented to fully protect anyone flying within Canada, to or from Canada, or on a Canadian airline:

1. Passengers’ rights to information

2. Traveler protections in the event of disruptions

3. Strict airline liability for disruptions

To speak up, leave a comment, or fill out a survey, click here.