Statement on Vietjet emergency landing in Noi Bai Airport

Vietjet announced that its VJ926 flight en route to Seoul (South Korea) from Hai Phong had diverted to Noi Bai International Airport in Hanoi (Vietnam) after a Korean passenger was found experiencing breathing difficulties.

The cabin crew performed first aid efforts; however the passenger’s situation did not improve. Consequently, the captain decided to make an emergency landing at Noi Bai International Airport to give the female passenger the proper medical attention required.

The passenger received care at the airport before being sent to a local hospital by airport staff and her relatives. The crew and passengers departed Hanoi for Seoul at 12.30am the next day.

Staff from the South Korean Embassy in Vietnam was sent to the site to provide the necessary support. Vietjet decided to validate tickets for the passenger and her family when her health condition is recovered.

“This situation might have been expensive for us and also affected nearly 200 passengers, however a passenger’s life and wellbeing will always be our priority,” said Vietjet. It is also recommended that passengers with heart, stroke, respiratory or other serious health conditions report their health history when booking in order to receive essential advice and proper medical help.

Established in 2007, Vietjet is now leading the domestic aviation market in Vietnam and actively expanding its international flight network. After more than five years of operations, the airline has flown 40 million passengers, and been awarded 32 domestic and nine international accolades such as being named one of the Top 500 Brands in Asia 2016 and “The Best Asian Low Cost Carrier 2015” at the TTG Travel Awards 2015.

Currently, the airline boasts a fleet of 48 aircraft, including A320s and A321s, and operates over 350 flights per day. It currently operates 67 routes in Vietnam and across the region to international destinations such as Hong Kong, Thailand, Singapore, South Korea, Taiwan, Malaysia, Cambodia, China and Myanmar. For more information, please visit its website at www.vietjetair.com.